Privacy Policy
We keep it simple. We collect only what we need, we never sell your data, and you can ask us to delete everything at any time.
Who We Are
WDSG Digital ("we", "us", or "our") is a Singapore-based web design and digital marketing agency. Our website is located at https://wdsg.digital.
We are the data controller for any personal information you share with us through this website. If you have questions about how we handle your data, email us at hello@wdsg.digital.
What We Collect
We only collect personal data when you actively give it to us. Here is exactly what we collect and why:
| Data | When | Why |
|---|---|---|
| Name | Contact form submission | To address you personally in our reply |
| Email address | Contact form submission | To send you our response and project quote |
| Company name | Contact form (optional) | To understand your business context |
| Message content | Contact form submission | To understand your project requirements |
| IP address | Every page visit | Security, spam prevention, and analytics (anonymised) |
| Browser & device type | Every page visit | To optimise site performance (via Google Analytics) |
How We Use Your Information
We use your information only for the following purposes:
- To respond to your enquiry — replying to contact form messages and sending project quotes
- To deliver our services — communicating with you during an active project
- To improve our website — analysing anonymous usage data to fix issues and enhance performance
- To comply with legal obligations — retaining records as required by Singapore law
We will never use your data to send unsolicited marketing emails, share it with advertisers, or use it for any purpose you did not consent to.
Cookies
We use a small number of cookies to make this website work properly and to understand how visitors use it.
We do not use advertising cookies, tracking pixels, or cross-site trackers. You can disable all non-essential cookies in your browser settings without affecting your experience on this site.
Third-Party Services
We use a limited number of trusted third-party services to operate this website. Each is bound by their own privacy policy:
How Long We Keep Your Data
| Data type | Retention period | Reason |
|---|---|---|
| Contact form messages | 2 years | Business records and project history |
| Client project data | 5 years | Legal and contractual requirements |
| Analytics data | 26 months | Google Analytics default (anonymised) |
| Email correspondence | 3 years | Business communication records |
After these periods, your data is securely deleted. You can also request deletion at any time — see Your Rights below.
Your Rights
Under Singapore's Personal Data Protection Act (PDPA), you have the following rights regarding your personal data:
How We Protect Your Data
We take data security seriously and have the following measures in place:
- SSL/HTTPS encryption — all data transmitted between your browser and our server is encrypted
- Access controls — only authorised WDSG Digital team members can access your data
- Secure servers — our servers are hosted in a Singapore data centre with physical and digital security
- No passwords stored — we do not store payment card details or passwords
In the unlikely event of a data breach that affects your personal data, we will notify you and the relevant authorities as required by the PDPA.
Children's Privacy
This website is intended for business users and is not directed at children under the age of 18. We do not knowingly collect personal data from anyone under 18. If you believe a child has provided us with personal data, please contact us at hello@wdsg.digital and we will delete it promptly.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Last updated" date at the top of this page.
We encourage you to review this page periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions about this privacy policy or how we handle your data, please contact us: